Friends & Family Test

Friends & Family Test Form

We want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.


Friends & Family Test Results & Feedback

Results

“Overall, how was your experience of our service?”

2024

November

Very good115
Good27
Neither good nor poor4
Poor2
Very poor1

October

Very good112
Good32
Neither good nor poor12
Poor7
Very poor4

September

Very good103
Good31
Neither good nor poor2
Poor5
Very poor3

August

Very good105
Good23
Neither good nor poor10
Poor1
Very poor2

July

Very good96
Good32
Neither good nor poor7
Poor2
Very poor3

June

Very good137
Good38
Neither good nor poor9
Poor7
Very poor1

May

Very good37
Good7
Neither good nor poor2
Poor2
Very poor2

April

March

February

January

Feedback

The care given to my dad is exceptional

My Dad has been a patient since 16.6.23. Dad has Dementia and Alzheimers. All the staff have been so helpful, Informative and caring. I just hope it stays that way. Thank you Cator