Please read an important letter from the Partners regarding Anima – Click here to view
The way you request an appointment has changed:
Register It only takes a couple of minutes to set up your account: with your own personal dashboard, you can track all your requests and messages from your practice.
Submit Start submitting requests to your practice straight away from your phone or computer. Most requests take between 2 and 5 minutes to complete.
Practice Review A clinician will always review your request. You’ll receive regular email and SMS notifications letting you know when your practice has responded.
Non-urgent advice:
All registered patients can sign up to Anima to submit a request
For enquiries, call 020 8650 0173 option 1 – to speak to a member of reception staff
If you experience technical issues either registering or submitting an Anima request – Please contact the team here [email protected]
PLEASE NOTE – We will stop taking new requests when the Practice reaches capacity. In order to provide the best possible care to each individual case and maintain safety, we are only able to handle a certain number of requests per day. We apologise for any inconvenience and thank you for your understanding. You will be asked to try again the next day from 8am when we will have more availability to accept new requests. If your request is urgent, please call NHS 111 or call 999 if it’s an emergency.
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
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Cyber-attack update, 7 August 2024
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